• Questions about Direct Billing

    We have been getting a lot of emails and phne calls regarding direct billing. Currently, not all of our therapists do direct billing to your extended benefits.

    Ai Roth (RMT) is the only therapist that does direct billing. She currently works with GREENSHIELD, MANULIFE, GREAT WEST LIFE, SUNLIFE, PACIFIC BLUE CROSS, MANULIFE.

    No other therapist do direct billing. However, Jake & Viola have limited spots for ICBC new patients.

    Please check our online booking app for availability.

  • Direct Billing Availablle through our newest RMT

    Our newest team member Ai Roth will be offering direct billing to extended benefits and insurances!

    She direct bills for the following: Pacific Blue Cross, Manulife, Great West life and Sunlife

  • Remedy is looking for Registered Massage Therapists

    We are looking to add to our growing team of Registered Massage Therapists. All levels of experience are welcome to apply. We are looking for independent and motivated practitioners who have a desire to build a strong client base. This is a great opportunity to work in a relaxed and friendly environment located in a high traffic outdoor mall complex with everything you need to succeed.

    If you are interested in practicing with Remedy, please email richmondremedymassage@gmail.com 

  • Patient Intake Form - Why is it Important?

    Hello everyone,

    Once you have made an online account with Jane App (our online booking system) and have booked yourself in for a massage, you are required to fill in our Patient Intake Form. We have made only a few of the information in the form as necessary, such as your name and contact number. However, filling in as much of the form as possible is much appreciated as it helps with organization of our patient files. It may also help with differentiating between patients who may have the same name. Patients who have ongoing ICBC injury claims have their own box to fill in regarding their claim number and adjuster information so that the Registered Massage Therapist has a contact regarding your ICBC case to ensure you are covered. The most important part to read and fill out is found near the end of form: the consent form. Before any of our RMTs are allowed to assess and provide treatment, we need your consent. We also need you to understand our cancellation policy. The time you have reserved is for you, if you are unable to make it then it is appreciated if enough notice is given. There are usually several patients on an ongoing waiting list for cancellations so if enough notice is given, a patient who is waiting can easily take an appointment.  If you have any questions regarding our patient intake form, do not hesitate to contact us!


    -Remedy Massage Therapy (Richmond, BC)

  • Parking at Remedy

    Hello everyone,

    With the exception of the last few weeks, we are expecting nice and sunny weather ahead of us. With summer coming and more stores opening up in the complex, we expect higher volume of cars and traffic . If you have a hard time finding parking, there is ample amounts found in the parkade attached to Marshall's. Peak hours are during lunch/dinner times and weekends, where a majority of people looking for parking are for the restaurants. Please try to arrive 5 minutes prior to your massage therapy appointment at Remedy to ensure you have time to look for parking.

    Thank you!


  • Massage And Pregnancy: Benefits Of Prenatal Massage

    Here is a helpful article for expecting mothers! It discusses all the benefits of massage therapy in detail and also explores the safety of massage that mothers initially express concern about.

    'Modern investigation and research has shown that prenatal massage therapy can be an instrumental ingredient in women’s prenatal care and should be given careful consideration.'


    Pregnant mother getting a prenatal massage


  • How to Book an Online Appointment at Remedy 

    At Remedy, we want you to have an easy experience with booking your own appointments. It is the most convenient way to get an appointmet as you are able to check each individual RMT's schedule and see what works for you. Remedy uses the JaneApp software for online scheduling and have had nothing but good feedback from clients.

    However, it may not be so clear for everyone, especially first time clients.  We have provided step by step instructions to make it even easier! 

    1. Go on www.richmondremedymassage.ca and click on the "Book Online Now" green button as highlighted below.

    2. Click on Sign Up in the upper right hand corner.

    3. You can sign up using whatever medium is more convenient for you: email, phone number or your facebook, twitter or google plus accounts. Fill out the following pages to create a log in account.


    4. Click "Book an Appointment" on either corner of the page.

    5. Click on Massage Therapy on the left side bar. It will open up to a window where you can pick your appointment via treatment/services offered or if you wanted to pick a specific therapist.

    6. You will now be able to play around with the how long of a treatment you want and it will show you which available time slots can be booked for specific treatment times.

    7.  After you select a time and date, JaneApp will then ask to confirm either your email or your phone number so we are able to contact you and send you confirmation and reminder texts or emails for your future appointments. After verifying your phone number or email, a set of simple instructions will be sent. It will send you instructions on how to fill out our Patient Intake Form. If you are unable to fill it out at the time of booking or before your scheduled appointment, please arrive 5 mins early to your appointment so it can be properly filled out. 


    If you have any questions, call the clinic at 604 285 8070 or give us an email at richmondremedymassage@gmail.com



Website Created & Hosted by Website.com Website Builder