• ICBC CLAIMS - HOW DOES REIMBURSEMENT WORK?

    We have had a few encounters with individuals that have an ICBC claim and require massage therapy services. We just wanted to clarify how the payment process works, so that there is no miscommunication between both parties.


    ICBC only pays a portion ($23) of the private massage price. The therapist directly bills ICBC that $23 portion that the client did not have to pay. However, they still have to pay the rest of the portion of the massage that the $23 did not cover for services rendered. We do not directly bill the whole portion of the massage to ICBC. 


    Example: A 1 hour massage initially costs $110. All ICBC claimants, once given the go ahead by their adjuster are covered up to a specific amount of massage appointments. Their adjusted fee for a 1 hour massage is now $87 instead of $110 that is payable at the end of the appointment. 

     


  • Parking at Remedy

    Hello everyone,

    With the exception of the last few weeks, we are expecting nice and sunny weather ahead of us. With summer coming and more stores opening up in the complex, we expect higher volume of cars and traffic . If you have a hard time finding parking, there is ample amounts found in the parkade attached to Marshall's. Peak hours are during lunch/dinner times and weekends, where a majority of people looking for parking are for the restaurants. Please try to arrive 5 minutes prior to your massage therapy appointment at Remedy to ensure you have time to look for parking.

    Thank you!

     


  • Busy November

    Hey everyone,

    We are sorry to announce that we have hit some delays regarding construction so we will not be opening until December 2016.

    However, the online book system (JaneApp) is up and running and you can book future appointments for December and onwards. Our

    store front signage is up and the new Walmart complex in Richmond is starting to come together and we're hoping to be part of it soon. We

    are trying out best to complete the clinic as soon as possible so stay tuned for grand opening details!

    -Remedy Massage Therapy



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